The two terms might often be used interchangeably, but they are different. The boss vs leader equation shows key differences between a boss and a leader, leading to tremendously different results.
A leader inspires and coaches people, while bosses ultimately diminish value, favoring ego and dismissing growth and advancement. Leaders learn, and bosses think they already know everything.
Unfortunately, we live in a society established to elevate bosses with a primary focus on short-term results despite company value growing faster under businesses that value leadership and responsibility over quarterly results.
In 2022, we’re finally seeing that the equation has shifted. Those establishing equity positions are now much more concerned with corporate responsibility and long-term results than what happened last quarter.
The days of the “Rock Star CEO” might finally be ending. While Led Zepplin performed Stairway to Heaven and Lynard Skynyrd had Free Bird, the rock star CEOs destroyed far more than they ever created. They were bosses.
So what separates bosses and leaders? The differences are pretty straightforward.
A leader has an open mind; a boss already knows it all
“A mind is like a parachute. It doesn’t work if it is not open.” – Frank Zappa.
The most fundamental point of the 2020s is that you have already failed if you know it all or how it ends. In a time with this extent of dynamic change, you know nothing, and actually, none of us are sure of anything.
A great leader gets that. They know how much more they need to learn and that learning doesn’t end. Then they seek to learn from their people. A true leader can pivot between a coach, a mentor, and a wide-eyed student.
A boss that thinks they know everything destroys value. Nothing is more detrimental to engagement and problem-solving than the know-it-all-boss. This type of personality strips others of their ownership and accountability to results. It’s not their fault if they’re doing what someone told them to do.
When bosses talk and imply or tell employees that they don’t or can’t know as much, the employee sees no point in learning. A know-it-all boss sets others up for failure and dismisses the collective IQ altogether.
A leader collaborates; a boss dictates
“Alone we can do so little; together we can do so much.” – Helen Keller.
Business is a collaborative process, and leaders collaborate. Even the most outstanding innovators have needed the input of others to create the best solutions. Good leaders listen to foster collaboration across the organization. Effective leaders focus on other employees and bring them together to develop ideas, brainstorm, and create.
An intelligent manager can be a great asset until they are not. The minute a boss negates the benefits of brainstorming to create innovative solutions, they become a company liability. Success is now thought of as the result of one person having an idea, not a team developing a solution.
The most significant loss from a boss that dictates is the loss of feedback and the impact on personnel growth. Open dialogue reaffirms the intrinsic need of employees to contribute and continually improve. Without reaffirming that their opinions and collaboration matter, their needs are unmet, and the organization doesn’t advance.
A boss that dictates essentially stagnates the company’s progression and eliminates innovation.
A leader empowers; a boss keeps a watchful eye
“If you want to be a true professional, do something outside yourself.” – Ruth Bader Ginsburg.
For many, a watchful eye is another reason to rebel sometimes. Oppression always eliminates cohesion and foments resentment. Few things destroy employee performance and job satisfaction than feeling untrusted. Empowering people is one of the most important aspects of a boss vs leader.
Bosses tend to keep a watchful eye when running an organization, which comes from a place of entitlement. Since the boss is the only person that can do everything right, all others have the potential to do wrong. This thought process neglects that a company achieves its goals best when people work as a team.
Leaders empower and motivate employees by putting themselves on a similar level of communication with employees. When a leader leads, they admit their flaws, trust others to do the right thing, and lift them to greatness. Due to such behavior, employees feel empowered and are in their dream job. They become compelled to make a real impact on the company when leaders inspire confidence.
A leader takes the blame; a boss puts the blame on others
“Mistakes are a fact of life. It is the response to error that counts.” – Nikki Giovanni.
One of the most respected actions anyone can take is saying, “this is my fault.” Owning our mistakes is how we learn from them and how others know they can trust us always to try to do the right thing. Culture is fostered where everyone takes responsibility and learns, taking companies to even higher levels of success.
Companies are most likely to fail when management doesn’t take responsibility for mistakes, instead trying to blame them on others or situations they say are out of their control. Their inability to own their mistakes and learn from them often means they leave holes for competitors to exploit. Hubris destroys companies.
A leader sets an example; a boss makes an example out of people
“Rank does not confer privilege or give power. It imposes responsibility..” – Peter Drucker.
Successful leaders know that people look to them to set an example for company excellence. Their ability to communicate authentically on the employee’s level ensures that the example resonates across the organization, and setting a standard of excellence inspires people to meet that example.
Bosses try to set an example by using others and their mistakes. Public punishment is meant to scare employees into compliance and make them fear making similar mistakes. Scaring people is the opposite of creating a culture of excellence and innovation. When employees fear making mistakes, they stop innovating and try to hide times when they need help or have a concern.
No employee can work towards excellence when living in fear.
A leader is a coach; a boss is a hero
There is a common saying, “Never meet your heroes,” which implies you’ll usually be very disappointed. The biggest problem with heroes is that heroes can’t be wrong and excellent simultaneously. Heroes have to project an infallible persona, which means they must set themselves apart from others who aren’t heroes.
Heroes have to find victims to save to continue looking like a hero. It is all about the hero’s hope that others will appreciate them for their good deeds. Saving people doesn’t help them grow and develop within the company, and the hero robs people of empowerment.
Coaches are out among others, working with them, and training them for greater responsibility and contribution. The coach is compassionate and provides encouragement and support instead of coming to “rescue” employees.
When working alongside employees to bring them up, they become more motivated and happier in their jobs. They become company contributors, always moving themselves and the company forward when leaders teach.
Are you a boss or a leader; which one works for you?
Looking at yourself and your leadership style, which do you see; the behavior of a boss or a leader? You may have always functioned more as a boss, and it is your comfort zone, but is it serving your company and fostering excellence?
It’s not the easiest change for bosses to become leaders, but you can do it, and it will pay you back dividends.
The difference between boss and leader responsibilities
Bosses and leaders have very different work responsibilities due to their different approaches in the workplace.
Bosses have responsibilities centered around management planning that accommodates their work style based on setting metrics and demanding results. The most common responsibilities for bosses are:
- Creating objectives: Remember, the boss knows everything, so the boss knows what the objectives need to be. Don’t expect them to set reasonable objectives or solicit feedback on the objectives that have been set because bosses expect greatness. (see our blog on Goals vs. Objectives)
- Organizing: A boss organizes based on their observations only. Not being accessible to employees and opinions, the organizational changes will often be unproductive, if not detrimental.
- Making plans: Planning comes down to only what the boss sees as the path forward. When only one person picks the path, there is a high likelihood that the company ends up lost.
- Delegating: With goals, organizing, and planning set in stone, the boss tells employees their responsibilities and holds them to the strict results that bosses expect.
- Developing strategies: Strategy is critical for all businesses but requires diverse inputs and knowledge of what happens at all company levels. A company strategy developed by a manager insulated from how their organization works would not be expected to bear fruit.
Leaders’ responsibilities are dramatically different, mainly because they are intended to inspire and involve others. Leaders set the stage for company cohesion that eventually brings about the organizing, planning, and strategy. Leader responsibilities include:
- Creating visions: Objectives are dictated; ideas are shared and cultivated. Where objectives mostly adhere to the status quo, visions create the next iteration, and leaders create more and more.
- Innovating: Leaders are innovators that test and probe new ideas. They also incorporate ideas from others to create ideas that transform companies.
- Inspiring action: Sharing visions and innovations for feedback and further ideation, the leader includes and inspires. With new directions to take the company and buy-in achieved, employees are ready to act as valuable members of the organization.
- Empowering others: Much of a leader’s work centers around the continued growth and empowerment of others in the company. When leaders lead, it involves time spent with employees, picking their brains, and understanding their challenges.
- Developing culture: Great culture must constantly be reaffirmed throughout a company and spread to every corner. Great leaders accept the responsibility to foster that positive culture as a daily priority.
When a good leader focuses first on visions, inspiration, empowerment, culture, and action, everything else that fosters company success falls into place.
How can a boss become a leader?
When a boss wants to transition to an inspirational leader, they must admit they can do better and that what they have been doing isn’t effective. Awareness precedes choice. They cannot choose a different path until they are willing to see that the path they are on is flawed and commit to change through action. Only when they admit that what they have been doing isn’t effective can they begin to work through some fundamental steps.
The most critical actions a boss can take to become a leader are:
- Communicate well: Leaders are excellent communicators involving others at all organizational levels. To become a good leader, a boss must develop communication skills. Not only do they need to ensure their message has an impact, but they have to learn to ask questions and learn from others. The act of successful leadership is not a one-person show; it requires the input of others.
- Stop micromanaging: Yes, managing still has to happen in every company. It’s micromanaging that destroys organizations. True leaders let people have autonomy. Trust them to do the right thing and celebrate them when they succeed.
- Self-reflect daily: Change doesn’t happen without awareness, and the transition to becoming a leader won’t come about overnight. Daily self-reflection helps identify when behaviors exhibit leadership and reaffirm the commitment to ongoing improvement.
- Stop saving people: A boss has to commit to being a coach, not a hero, and must stop saving people, instead letting them learn and work their way through situations.
- Take ownership: No boss can ever hope to become a leader without taking ownership of their mistakes. Every error needs to be assessed, and responsibility must be taken.
- Celebrate people and diversity: Leaders know the value of a diverse workplace and reaffirming others through celebration. Celebrate achievements and the diverse societal and cultural factors contributing to the company culture.
- Acknowledge not knowing things: Good leaders know what they don’t know. If a boss wants to become a leader, admitting a lack of knowledge is essential.
Entire libraries could be built to house all of the books about leadership. The actions given here are just some basics to start with. Coaches and counselors can help bosses become influential leaders; picking up a few books on how to be a better leader is never a bad idea.
Go be one of the great leaders
Leaders don’t just produce better results but experience more meaningful lives as they elevate and inspire others. Their employees respect them and contribute. The workplace is a collaborative culture that moves the company and its people forward. Every benefit is gained when a management style is based on being a leader, not a boss.